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Sump Pump Repair & Maintenance Services in MN, ND & MT

Repairing your sump pump should be an important part of maintaining your basement. What do you need to know about sump pump repair?

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An ugly, clogged sump pump system in Grand Forks, Minnesota, North Dakota and Eastern Montana
Like any other mechanical appliance, your sump pump system should have annual service & maintenance to ensure it’s working properly.

Your basement waterproofing system is a crucial part of maintaining a dry basement. However, if you don’t know how to maintain that waterproofing system and ensure a high-quality system overall, you might not get all the benefits out of it that you were expecting. 

One of the best ways you can maximize your basement waterproofing system is by having a specialist get involved. With services available in Minnesota, North Dakota, and eastern Montana, Innovative Basement Authority is a great option for basement waterproofing systems that need extra servicing. Here’s what you need to know about the importance of sump pump servicing, as well as what you can get from Innovative Basement Authority’s services.

The Process of Servicing Your Basement Waterproofing System

When you get a yearly service and maintenance of your waterproofing system from Innovative Basement Authority, the sump pump expert will do a variety of things to ensure your system is still working appropriately. Here’s the process that a sump pump expert will typically follow to make sure your system works well.  

  • Test and Clean the System 

A sump pump has a number of moving parts in it, and any of these parts can start to wear down or need replacement over time. The good news is that a sump pump expert will know all these parts. Here are a few of the things that a sump pump expert will check while they’re looking through the system. 

  • Float Switch 
  • Intake 
  • Intake Valve 
  • Impeller 
  • Sump Pump Liner 

Not only does the expert have to know where all these parts are, but they also have to know how to get to these parts, how to clean them properly, and how to replace them. The process of testing and cleaning the system by itself can be a time-consuming and difficult process that the sump pump expert will definitely spend a lot of time on. 

  • Test and Replace Your Batteries 

You typically need to make sure that you’re replacing your sump pump alarm’s batteries once per year. When you schedule a yearly sump pump maintenance appointment, your sump pump expert should replace those batteries as part of the maintenance. That way, you never have to worry about the batteries running out halfway through the year. 

It’s also important to make sure the battery still works, as it’s possible for electronic failures to cause the sump pump alarm not to work even with a fresh battery. The sump pump expert will run the alarm to ensure that the alarm holds a proper charge and works appropriately with the new battery.  

  • Service Your Dehumidifier 

Do you have a dehumidifier in your basement? If not, you should invest in one. When you use it as part of a well-functioning waterproofing system, a dehumidifier can be an extremely effective way to ward off high levels of humidity all throughout your home, which means you need it to work well. 

As part of the yearly maintenance visit, your sump pump expert should also check the dehumidifier to make sure it’s working appropriately. If you don’t have a dehumidifier, they can also suggest a dehumidifier that they believe will work well for your home’s unique needs. 

  • Check the Sump Pump Discharge Line  

The sump pump empties water out of your basement. That means it needs a discharge line, which directs the water away from the home. Your sump pump discharge line has to work appropriately. If it doesn’t, your sump pump isn’t going to pump water out of the space, which defeats the whole purpose. 

The yearly maintenance visit should also include the sump pump expert checking to make sure the discharge line works properly. That includes making sure that the discharge line doesn’t have a block and isn’t frozen over. If there are any problems with the discharge line, the expert can let you know about them and give you more information about it. 

  • Maintain Your Crawl Space Liner 

If you also have a crawl space, it should have a proper vapor barrier liner, especially if it has a sump pump. If you have an encapsulated crawl space, you should have a crawl space liner. If you got your encapsulation through a reputable crawl space expert, that crawl space liner should be thick enough to stand up against common problems, which may include issues with water. 

Maintaining your crawl space liner is crucial if you want to make sure that your crawl space stays well maintained and effective over a long period of time. If you’ve trusted Innovative Basement Authority with your crawl space encapsulation process, the sump pump expert should be able to check the CrawlSeal™ liner to make sure it’s still holding up. 

  • Check for Emerging Problems and Suggest Upgrades  

One of the most important things a sump pump expert can do is to check for emerging problems and let you know what’s really going on in your basement or crawl space. There will always be problems that happen throughout a home, but that doesn’t mean you have to just deal with these problems. Instead, you can take proactive steps to avoid them. 

After the yearly inspection, a sump pump expert will come back out and talk to you about what’s going on in your home. They may suggest ways to deal with problems that you’re experiencing right now, suggest ways that you can upgrade your sump pump system overall, or give you information about other solutions available from Innovative Basement Authority.

How to Truly Get the Most out of a Sump Pump Warranty

Flood Warning!
If you don’t have a battery backup sump pump, even a properly functioning sump pump system will fail if there’s a power outage or blown fuse.

Every sump pump will eventually wear down; even the absolute best sump pump still utilizes mechanical parts, which means you’ll have to replace these parts eventually. However, you might want to be careful of a sump pump installation expert that only promises to replace these parts if they fail. Here’s what you instead need to look at for a sump pump warranty. 

  • Replacements  

Obviously, replacement is a crucial element of a sump pump warranty; if your sump pump fails, you want to know that the company will replace those pieces from the sump pump. However, it’s important that this isn’t the only element of the sump pump warranty. If it is, you’re probably not going to be able to take advantage of it until it’s too late. 

When you have a replacement warranty, you can only receive that replacement once your basement or crawl space is already wet. That will mean your sump pump has already failed, which will mean that you’re having serious crawl space or basement concerns. Replacement is certainly important, but it shouldn’t be your only need for your sump pump.  

  • Maintenance 

Another sump pump warranty option you might be able to take advantage of is a maintenance warranty. With this type of warranty, which is the type that Innovative Basement Authority offers, you get annual maintenance for your sump pump. This is a much more robust warranty because it’s much more effective. 

When you do yearly maintenance, you’re catching problems long before they worsen. That’s an important element of making sure that your crawl space or basement stays healthy. You never want to deal with a wet basement, which is why proactive measurements with crawl space or basement maintenance should be an important element of your sump pump warranty.

Sump Pump Repair


You might wonder whether it’s normal for a sump pump to have serious problems. Although it’s common for sump pumps to have issues, that doesn’t necessarily mean it’s normal. Here are the two main elements of sump pump problems so you can know which one is happening in your sump pump. 

  • Normal Maintenance Issues 

There are some normal issues that you might run into with a sump pump. For example, every sump pump will have mechanical issues that you’ll need to fix throughout the years. That’s a normal part of having a mechanical product. When you schedule yearly maintenance, you’ll be much more likely to avoid the maintenance issues overall. 

  • Problems from Improper Installation and Care  

The secondary possibility, however, is that you’re having issues because you don’t care for your sump pump appropriately. These are problems that you can avoid as long as you take care of your sump pump and have an expert installation. However, they’re also some of the most dangerous problems your sump pump can have.

Although it’s always best to keep your sump pump maintained before you turn toward repair, there are a few more common reasons that you might need sump pump repair. These most common reasons for sump pump repair needs will help you understand what often goes wrong with a sump pump. 

  • Debris Clogging the Pump 

If some sort of debris gets into the sump pump, which may include things like dirt, you might end up with a sump pump that doesn’t work very well. Although this isn’t extremely common, especially in an encapsulated crawl space, it is a possibility, especially if you’re looking at a sump pump that doesn’t seem to have any other reason for malfunctioning. 

  • No Backup Battery 

A backup for your sump pump is a very important element if you want to make sure it functions appropriately. Without a backup battery, your sump pump can stop working if the power shuts off for whatever reason. You may want to install a backup battery at the beginning of the sump pump process to avoid this problem entirely. 

  • Improper Installation 

If you never had a proper installation to begin with, you’re never going to have an effective sump pump. Unfortunately, a sump pump is only as good as its installation process. With improper installation, you’re much more likely to have issues with your sump pump, which can cause serious problems throughout the lifespan of the sump pump.

Although you might assume that sump pump repair is the only thing you need to think about when you’re considering your sump pump’s unique concerns, you may actually need something other than sump pump repair to keep your sump pump running. Here are the things to consider before you think about repair. 

  • Proper Installation 

The proper installation is mandatory if you want to make sure your sump pump is healthy. You can’t have a healthy sump pump if you never installed your sump pump correctly in the first place. If you want to start with a healthy sump pump, you definitely need to make sure your sump pump has the proper installation process. 

  • Regular Maintenance  

It’s equally important to engage in regular maintenance for your sump pump. Repair should only be something you look into when something’s gone wrong despite your maintenance upkeep. If you pay close attention to your sump pump maintenance, you won’t have to deal with sump pump repairs because things won’t go wrong with it. 

  • Proactive Upkeep 

When you do your regular maintenance and the sump pump expert tells you what things you might want to upgrade, you need to take that to heart. Proactive upkeep is one of the most important things you can do for a better sump pump process. Utilize upgrades and other methods of maintaining your sump pump.

Installing a sump pump is one of the most important elements of healthy sump pump maintenance. If you have an improper sump pump installation, you’re much more likely to have problems with the sump pump down the road. Here’s what you should know about making sure your sump pump installation goes smoothly. 

  • DIY Installation 

One of the most important things to remember is that a DIY installation is unlikely to be effective. When it comes to sump pumps, you really need them to work perfectly the first time. A DIY installation is more likely to have problems, but you’re unlikely to notice those problems until the first time you need your sump pump to work hard. 

  • An Expert’s Opinion 

Instead of using a DIY installation, you should instead hand the problem over to an expert. An expert will be able to help you with your installation needs, regardless of what those needs might be. Talk to a sump pump expert from Innovative Basement Authority to get more information about an expert installation and maintenance process.

Choosing the Right Sump Pump System 

What do you need when it comes to the right sump pump system for your needs? There are a few things you might want to pay attention to when it comes to your home’s sump pump system. Aside from talking to an expert, make sure you keep these things in mind.  

  • Gallons Per Hour 

The gallons per hour of a sump pump is one of the most important things to consider. You need a sump pump that will pump enough water out of your home to keep it safe in case something goes wrong. Talk to a sump pump expert to find out how many gallons per hour your sump pump will need to be able to pump.  

  • Alarm Availability 

A good sump pump should definitely have an alarm. The alarm typically lets you know when the water rises above a specific point. This can indicate that your crawl space or basement is flooding, which can clue you into the problem before you have to find out about it on your own. 

  • Backup Battery 

A backup battery is an extremely effective way to maximize your sump pump’s functioning. If the power ever goes out in your home, you won’t have to worry about your sump pump. Instead, you can ensure that the sump pump will continue working. 

  • Installation  

The installation process of the sump pump is also important. You need to make sure that your sump pump is being installed appropriately. That means taking advantage of a high-quality sump pump install from an expert. Don’t try to install your sump pump on your own. Instead, use an expert’s assistance to make sure your sump pump works appropriately.

Fix Your Sump Pump with Help from the Experts 

Fixing your sump pump doesn’t have to be difficult or complicated. As a matter of fact, sump pump repair can be a simple process. You just need an expert who’s good at their job and can help you understand what you need to do if you want your sump pump back in working order. 

Innovative Basement Authority is the perfect choice for an expert in sump pump installation and maintenance. You can schedule a free inspection today to learn more about your options for your sump pump.

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We service Minnesota, North Dakota, South Dakota and Eastern Montana for basement waterproofing and crawl space repair.


1330 41st St. N
Fargo, ND 58102


6265 Carmen Ave

Inver Grove Heights, MN 55076


1325 S Frandsen Ave
Rush City, MN 55069