We were so impressed with Innovative Bsement Systems - they were great! I don't think we could have found better. When I did have a question before they came out, our salesman answered quickly and to our satisfaction.
Excellent job! Thanks!
The installation of the BasementGutter system was completed on Friday, June 10, 2011. Innovative Basement Authority of Fargo, ND sent out brochures so we could familiarize ourselves with the solution to our family's water problem in the basement on the west side of our home.
This Thompson, ND customer has a leaky and very humid basement that was virtually unusable. Her son, worried about the situation convinced her to call Innovative Basement Authority to solve the problem.
In this video she speaks about her satisfaction with the quality of the customer care she received and with the results after the basement was fixed with a full perimeter BasementGutter drainage system, a powerful sump pump system, and a dehumidifier, which keeps the humidity down and the air much cleaner, free of allergens and odors.
"Once everything was done and I saw the outcome, it was all worth it!"
The job was done when promised, employees were friendly and courteous. I appreciated the good clean-up. It looks great. We are already experiencing a difference in our heat - the furnace doesn't run as often. Thank you!
The team that installed our BasementGutter system was very fast and cleaned the site up nicely. They were also very friendly, and approachable. We are very happy with our system and relieved that we will no longer have to worry about water in our basement.
From start to finish, the Innovative team was professional at all times. They kept us informed on what was going on each day and made sure to answer any questions we had. They did a great job, even down to scrubbing the floor once they were done.
We were so excited to have Innovative Basement Authority to come out and waterproof our home. Thank you for being so understanding and easy to work with.
Great company that delivers great results.
Solved numberous problems in my basement with GREAT results!
Our crawl space is now a usable space with NO MUSTY SMELL!
Innovative was very thorough and explained things to me as they were moving along. The project took approximately 7 hours. One day turn around was ideal for us.
Awesome company! From the initial contact through the install, they kept us informed and answered all our questions. Thanks Innovative Basement Authority!
From sales to installation everyone was professional, courteous, and it was just a good experience to have our job done.
Dan and the boys were very easy to work with, they tried to keep everything covered as best as they could, left very little mess.
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