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Meet the Team

Chad Matthews

Innovative Basement Authority

Title: Service Technician

Hometown: Fargo, ND

Chad Matthews from Ohio Basement Authority

Chad is married with one son, Parker.  As well as working for Innovative, Chad is a squad Leader with the ND Army National Guard where he has done three overseas deployments.

Our Mission is:  To be Innovative in solving our customers' problems with solutions, products, and service that rate us #1 in the eyes of our customers and employees. One of the best things about serving our customers is taking care of their specific needs, knowing that when the work is completed the customer will be beyond satisfied.  We want to "wow" our customers every step of the way.  Chad takes personal responsibility to "wow" each customer and is a trusted and valued member of the Innovative Basement Authority team.

Customer Reviews
About Me
  • By Terry
    Bismarck

    Customer Review

    By Terry
    Bismarck

  • By Harley & Darlene
    Woodbury, MN 55125

    Customer Review

    By Harley & Darlene
    Woodbury, MN 55125

  • By Christopher
    Warba, MN 55793

    Customer Review

    By Christopher
    Warba, MN 55793

  • By Andy
    Breckenridge, MN 56520

    Customer Review

    By Andy
    Breckenridge, MN 56520

  • By Ronald And Connie
    Glyndon, MN 56547

    Customer Review

    By Ronald And Connie
    Glyndon, MN 56547

  • By Mr. & Mrs.
    Maple Grove, MN

    Customer Review

    By Mr. & Mrs.
    Maple Grove, MN

  • By Tim & Cindy
    Moorhead, MN 56560

    Customer Review

    By Tim & Cindy
    Moorhead, MN 56560

  • By Monica
    Fargo, ND 58103

    Customer Review

    By Monica
    Fargo, ND 58103

  • By Sandra & Dale
    Fargo, ND 58103

    "Yes and we also installed waterproofing with CrawlSeal and a SafeDri"

    Customer Review

    By Sandra & Dale
    Fargo, ND 58103

    Yes and we also installed waterproofing with CrawlSeal and a SafeDri

  • By Dan & Linda
    Fargo, ND 58103

    Customer Review

    By Dan & Linda
    Fargo, ND 58103

Testimonials
from customers I've helped!
  • "Chad was very professional and didn't use a bunch of technical jargon to try and sell me something I didn't need. Instead he listened to what I had to say,..." Read Full Testimonial

    Kenton R. in Golden Valley, ND

    Customer Testimonial

    Chad was very professional and didn't use a bunch of technical jargon to try and sell me something I didn't need. Instead he listened to what I had to say, sold me a system that both of us thought would do the job, and wrote me out an estimate right here at my kitchen table. What great service! Chad is a very valuable asset to your company and I will recommend your services to all of my friends and family. If my radon level goes down that is! :)

    Kenton R. in Golden Valley, ND
  • Basement Waterproofing in Warba, MN
    Before
    Basement Waterproofing in Warba, MN
    After

    Basement Waterproofing in Warba, MN

    Wanting to finish his basement, Chris of Warba, MN made the call to waterproofing experts at Innovative. He already had what he referred to as a 'gravity style' drain tile but was still getting in water where the walls met the floor.  Specialst, Chad Matthews, met with Chris and performed an inspection.  Chad made recommendation for two products: BasementGutter perimeter drainage and placement of a SafeDri Pro sump pump. Ever since Innovative waterproofed Chris's basement, it has been DRY!  If you need basement waterproofing, call the experts to request your free estimate today.  

  • Crawlspace Encapsulation in Motley, MN
    Before
    Crawlspace Encapsulation in Motley, MN
    After

    Crawlspace Encapsulation in Motley, MN

    Can you imagine having recurring standing water directly under your home, in your crawlspace? Imagine the smell and the damage it would cause to any wood structures.   This is exactly what led this homeowner from Motley, MN to call us. We were able to install a crawlspace sump pump and encapsulate with our and warrantied CrawlSeal system. This project completely transformed the home, eliminating foul odors and keeping the relative humidity in check. Protect your largest investment, call 320-515-2200 today.    

  • Crawlspace Encapsulation in International Falls, MN
    Before
    Crawlspace Encapsulation in International Falls, MN
    After

    Crawlspace Encapsulation in International Falls, MN

    Homeowners in International Falls, MN contacted Innovative for help. They decided they needed to encapsulate their crawlspace.

  • Waterproofing in Kelliher, MN
    Before
    Waterproofing in Kelliher, MN
    After

    Waterproofing in Kelliher, MN

    After having recurrent water troubles, homeowner from Kelliher, MN, called the TEAM at Innovative Basement Authority to see if we could permanently correct the water/moisture problems in their basement.  Certified Field Inspector, Braden Bach, visited the home and did an inspection of their basement.  Based on that inspection, recommendations were made for a new SafeDri Pro sump pump and a dehumidifier to keep RH at bay. Both homeowners were in agreement with the plan and the job was scheduled and completed without a hiccup!  Another basement DRY in Kelliher, MN!

  • Crawl Space Encapsulation in Fergus Falls, MN
    Before
    Crawl Space Encapsulation in Fergus Falls, MN
    After

    Crawl Space Encapsulation in Fergus Falls, MN

    Wanting to improve their indoor air quality, homeowners from Fergus Falls, MN made the call to TEAM Innovative.  We were able to accomplish their goals by encapsulating their crawlspace with the CrawlSeal system. If you have a dirt crawlspace or have constant trouble keeping humidity at bay, are sick of that "musty smell" every time you walk in the door - call us today.

  • Crawlspace Encapsulation in Fergus Falls, MN
    Before
    Crawlspace Encapsulation in Fergus Falls, MN
    After

    Crawlspace Encapsulation in Fergus Falls, MN

    Four months after moving into their home - homeowners from Fergus Falls, MN made the call to Innovative Basement Authority to encapsulate their crawlspace.  They wanted to ensure the crawlspace was sealed properly as they could see holes in the 'plastic' that was in their crawlspace when they moved in. We completed their encapsulation project using our CrawlSeal system.    

  • Egress windows in Callaway, MN
    Before
    Egress windows in Callaway, MN
    After

    Egress windows in Callaway, MN

    With wanting to add a bedroom to their basement, homeowners in Callaway, MN contacted Innovative to install egress windows. 

  • Church Reno Waterproofing in Callaway, MN
    Before
    Church Reno Waterproofing in Callaway, MN
    After

    Church Reno Waterproofing in Callaway, MN

    An investor from California purchased a church in Callaway, MN, to renovate into a variety store.  There was some drain tile but they were still getting water.  Certified Field Inspector, Bradan Bach, visited the church and the caretaker/maintenance man.   New drywall and flooring had already been placed - therefore, recommendations were made for a new SafeDri Pro sump pump as well as a dehumidifier to keep the relative humidity in check. Both the maintenace man and investor were in agreement with the plan and were happy to know we offer an awesome warranty as well as an annual maintance plan. We love seeing these projects in MN small towns!

  • Void filled with PolyRenewal in West Fargo, ND
    Before
    Void filled with PolyRenewal in West Fargo, ND
    After

    Void filled with PolyRenewal in West Fargo, ND

    After noticing their concrete slab beginning to sink, homeowners in West Fargo, ND also noticed a large void beneath their slab.

BBB Accredited Business
EPA Lead-Safe Certified
Bismarck - Mandan Home Builders Association
Builders Association of the Twin Cities
Central Minnesota Builders Association
Dickinson Area Builders Association
Duluth Builders Exchange
Fargo Moorhead Home Builders Association
Forx Builders Association
Mid-Minnesota Builders Association
Minot Association of Builders
MN Associated Builders & Contractors
MN Erosion Control & Storm Water Management (MECA)
Northern MN Builders Association
Fargo Moorhead Chamber of Commerce
Greater Stillwater Chamber of Commerce
Lakeville Area Chamber of Commerce
Pine City Area Chamber of Commerce
Rush City Area Chamber of Commerce
EPA Lead-Safe Certification
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